It’s been a very draining day. I’ve had a couple of 45 min intense calls

The most important thing for me is to be in a role where I can add value. Today alone I’ve had a number of conversations..for work and off-chance conversations online. I don’t know if I added value, but I know one thing is that I understood the difficultly and I could be human about it. No amount of training can give you that

I’ve developed a way to do my role- in a way that’s efficient for me and also meeting the clients need.

I have a better awareness of not giving too much to work too.

Sometimes we have to look in, to see the real progress